Store regulations

General provisions

1. These Regulations define the general conditions, rules for using the Online Store and the method of providing electronic services and sales conducted via the Online Store www.plastiki.pl by

ADMIT sp. z o.o. sp. k., with its registered office at:: ul. Stary Dwór 16, 43-436 Górki Wielkie, entered into the National Register of Entrepreneurs kept by the District Court for Bielsko-Biała, VIII Economic Department of the National Court Register, under the KRS number: 0000736727, NIP: 5481398489, Rating: 07072950200000.

2. Contact with the Service Provider takes place via:
• e-mail address sklep@admit.pl; sklep@plastiki.pl
• by phone at: +48 735 201 012 – store coordinator: Robert Barabosz;

3. ADMIT sp. z o.o. sp. k. is liable to the Consumer and the Entrepreneur with Consumer rights for the lack of conformity of the Goods with the sales contract existing at the time of its delivery and disclosed within two years from the date of issue or expiry of the minimum durability of the Goods.

ADMIT sp. z o.o. sp. k. shall be liable to the Consumer and the Entrepreneur with Consumer rights in this respect under the principles set out in the provisions of the Act of 30 house 2014 r. on consumer rights (Dz.U. z 2022 r. pos. 2337).

4. These Regulations are continuously available on the website www.plastiki.pl, in a way that allows Users to obtain it, reproducing and recording its content by printing or saving on a medium at any time.

5. Use of the website is tantamount to acceptance by the Customer of the terms and conditions of these regulations and their provisions.

Definitions

The terms used in the Regulations mean::

1. Customer – a natural person, a legal person or an organizational unit that is not a legal person, which special provisions grant legal capacity, who places an Order in the Store;

2. Working days - these are days from Monday to Friday, excluding public holidays;

3. Civil Code - Act of 23 April 1964 r. (Dz. U. Nr 16, pos. 93 as amended);

4. Account – part of the Online Store allocated to a given Customer, through which the Customer can perform specific actions within the Online Store;

5. Regulations – this document;

6. Registration – a one-time activity, consisting in the Customer creating an Account, made using the registration form provided by the Seller on the Online Store website;

7. Internet shop (Store) – websites, through which the Customer may, in particular, place Orders;

8. Seller – The operator of the online store www.plastiki.pl is ADMIT sp. z o.o. sp. k., ul. Stary Dwór 16 (43-436 Górki Wielkie), NIP: 5481398489.

9. Goods – products presented in the Online Store, whose description is available for each of the presented products;

10. Sales contract - a contract for the sale of Goods within the meaning of the Civil Code, concluded between the Seller and the Customer;

11. Services - services provided by the Seller to Customers electronically within the meaning of the provisions of the Act of 18 July 2002 year on the provision of electronic services (Dz.U. nr 144, pos. 1204 as amended);

12. Consumer Rights Act - Act of 30 house 2014 r. on consumer rights (Dz. U. 2014, Nr 827);

13. Act on the provision of electronic services - Act of 18 July 2002 r. on the provision of services by electronic means (Dz. U. Nr 144, pos. 1204 as amended);

14. Order – the Customer's declaration of will, aimed directly at concluding a Sales Agreement, specifying in particular the type and number of Goods.

15. Entrepreneur with Consumer rights - a Customer who is a natural person concluding a Sales Agreement directly related to his/her business activity, when it results from the content of the Sales Agreement, that it does not have a professional character for this Entrepreneur, resulting in particular from the subject of his business activity, made available pursuant to the provisions on the Central Registration and Information on Business.

Rules for using the Online Store

1. Using the Online Store is possible provided that the ICT system meets the requirements, used by the Customer, the following minimum technical requirements:

• computer with Internet access,
• access to e-mail,
• Internet Explorer version web browser 11 or newer, Firefox version 28.0 or later or Chrome version 32 or newer,
  enabling Cookies and Javascript in the web browser.

2. Using the Online Store means every activity of the Customer, which leads to him becoming familiar with the content contained in the Store.

• not providing or transmitting content prohibited by law, np. content promoting violence, defamatory or violating the personal rights and other rights of third parties,
• use the Online Store in a way that does not interfere with its operation, in particular through the use of certain software or devices,
• not taking actions such as: sending or placing unsolicited commercial information in the Online Store (spam),
• use the Online Store in a way that is not inconvenient for other customers and the Seller,
• use all content posted in the Online Store only for your own personal use,
• use the Online Store in a manner consistent with the provisions of law in force in the territory of the Republic of Poland, provisions of the Regulations, as well as general rules for using the Internet.

Services

1. The Seller enables the use of free Services via the Online Store, consisting of::

viewing information posted in the Online Store,

2. maintaining an Account in the Online Store,

3. providing an interactive form enabling Customers to place an Order in the Store,

4. providing the Newsletter service
Indicated in point. 1 The services are provided by the Seller 24 hours a day, 7 days a week.

• 5. Agreement:
  for the provision of a service consisting in viewing information posted in the Store is concluded for a fixed period of time and terminates when the Customer closes the Store's website,
• for the provision of a service consisting in maintaining an Account in the Store is concluded for an indefinite period and terminates when the Customer sends a request to delete,
• for the provision of a service consisting in providing an interactive form enabling Customers to place an Order in the Store is concluded for a fixed period of time and terminates upon placing the Order,
• for the provision of the Newsletter service is concluded for an indefinite period of time and is terminated when the Customer sends a request to remove his e-mail address from the Newsletter subscription or unsubscribe using the link in the content of the message sent as part of the Newsletter service,
• for the provision of a service consisting in providing an interactive form enabling Customers to contact the Seller is concluded for a fixed period and terminates when the Seller responds,
• for the provision of a service consisting in posting opinions about Goods in the Store is concluded for a fixed period and terminates when the opinion is added.
• The service of maintaining an Account in the Online Store is available after Registration. Registration takes place by completing and accepting the registration form, available on one of the Store's pages.
• The condition for Registration is to consent to the content of the Regulations and to provide personal data marked as mandatory.
• The Customer may receive commercial information from the Seller in the form of messages sent to the e-mail address provided by the Customer (Newsletter service). For this purpose, you must provide a valid e-mail address or activate the appropriate field in the registration form or Order form. The customer may withdraw consent to sending commercial information at any time. The newsletter is sent by the Seller only to the Customer, who has subscribed.
• In the event of a breach by the Customer of the provisions of these Regulations, The Seller, after an unsuccessful request to stop or remove the violations and set an appropriate deadline, may terminate the contract for the provision of Services with a 14-day notice period..
• The store has the right to organize occasional competitions and promotions, the terms and conditions of which will always be provided on the Store's website.
• Promotions in the Store cannot be combined, unless the Regulations of a given promotion provide otherwise.

Procedure for concluding a Sales Agreement

1. Information about the Goods provided on the Store's website, especially their descriptions, technical and operational parameters and prices, constitute an invitation to conclude a contract, within the meaning of Art. 71 Civil Code.

2. The condition for placing an Order is to have an active e-mail account.

3. The condition for placing an Order via e-mail is to have an active e-mail account.

4. The condition for placing an Order by phone is to have an active e-mail account and telephone line.

5. Via the Order form and e-mail, Orders can be placed via 24 hours, 7 days a week, a Orders placed by telephone or e-mail may be placed on Business Days from: 7:00 do 15:00.

6. An order may be placed via::

• completing the electronic Order form, including the Customer's data needed to complete the Order, in particular: name and surname, place of residence and e-mail address, use of the Customer's personal data obtained as a result of prior registration in the Store (purchase using the Customer Account),
• placing an Order by sending an e-mail to the e-mail address provided by the Seller on the Store's website, including the Customer's data needed to complete the Order, in particular: name and surname, place of residence and e-mail address; name of the Goods and its quantity, form of delivery and method of payment,
• placing an Order by phone using the telephone number provided by the Seller on the Store's website, including the Customer's data needed to complete the Order, in particular: name and surname, place of residence and e-mail address; name of the Goods and its quantity, form of delivery and method of payment.

In order to conclude a Sales Agreement via the Online Store and the Order form provided therein, you must:, make a selection of goods, by taking further technical actions based on the messages displayed to the Customer and the information available on the website.

8. The Customer selects the Goods ordered by adding them to the cart.

9. After the Customer using the Online Store provides all necessary data, a summary of the placed Order will be displayed clearly and visibly. The summary of the placed Order will include information regarding::

• description of the subject of the Order,
• unit and total price of the ordered products or services, including taxes, including delivery costs and additional costs (if any),
• how to contact the Seller,
• selected payment method and date,
• selected delivery method,
• delivery time,
• Customer's contact details,
• invoice data

Before sending the order, the Customer is obliged to read the Store Regulations and the instructions on how to withdraw from the contract. By continuing the order by pressing the "Order with payment obligation" button, the Customer accepts the content of the Privacy Policy, and Store Regulations along with instructions on the Right to withdraw from the contract.

11. After placing the Order, The Customer receives an e-mail confirming receipt of the Order (along with the individual Order number), containing final confirmation of all essential elements of the Order, an agreement is concluded at that moment.

12. Customers placing Orders in the Store by phone or by sending an e-mail should place an Order:

• provide by phone or in an e-mail sent to the Seller the name of the Goods among the Goods available on the Store's website and their quantity,
• indicate the delivery method and payment method from among the delivery and payment methods provided on the Store's website,
• provide the data needed to complete the Order, in particular: name and surname, place of residence and e-mail address.

Information on the total value of the Order is provided each time by the Seller after the entire Order is completed and the Customer selects the form of delivery and determines the form of payment by informing via e-mail.. In the case of Customers who are consumers within the meaning of Art. 22[1] Civil Code, each time after placing an Order via telephone or e-mail, the Seller sends the Customer confirmation of the terms of the placed Order., which will contain information regarding:

• description of the subject of the Order,
• unit and total price of the ordered products or services, including taxes, including delivery costs and additional costs (if any),
• how to contact the Seller,
• selected payment method and date,
• selected delivery method,
• delivery time,
• Customer's contact details,
• invoice data,
• regulations,
• information on the right to withdraw from the contract along with its template.

The contract is concluded upon submission by the Customer (in response to the confirmation of the terms of the Order sent by the Seller) e-mail to the Seller's e-mail address, in which the client: accepts the content of the sent Order and consents to its implementation and accepts the content of the Regulations and confirms reading the instructions on withdrawal from the contract.

15. Fixation, safeguard, providing and confirming to the Customer the essential provisions of the Goods Sales Agreement, takes place by sending them to the Customer to the provided e-mail address and by attaching a confirmation printout to the shipment containing the Goods, Order specifications and VAT invoices.

16. The sales contract is concluded in Polish, with content consistent with the Regulations.

Processing of personal data when placing an order

When placing an order, it is necessary to process personal data in order to process the order.
In the ordering panel there are two options for consent to the processing of personal data:

1. “I consent to the processing of my personal data in order to complete the order in accordance with the Privacy Policy.” – mandatory field to be checked, without which it is impossible to complete the order. Marked with an asterisk symbol ( * ) to graphically mark the mandatory selection.
2. “I consent to the processing of my personal data for marketing purposes (np. newsletter, special offers), in accordance with the Privacy Policy.” – optional box to check.

More about the processing of personal data can be found in the tab Privacy policy.

Delivery

1. Delivery of Goods is limited to the territory of Poland and takes place to the address indicated by the Customer when placing the Order and is carried out via the courier company selected by the Customer when ordering..

2. Additionally, delivery costs will be indicated when placing the Order.

3. Delivery is made immediately, no later than the deadline 30 days from the conclusion of the contract.

4. The Seller is liable for defects of goods in accordance with the provisions of the Civil Code, in particular art. 556 and 5561 -5565 Civil Code.

Prices and payment methods

1. The prices of the Goods are given in Polish zloty and include all ingredients, including VAT, customs duties and any other components.

2. The customer may choose the following payment methods described in the Delivery and payment tab.

The right to withdraw from the contract

1. Buyer (Consumer and Entrepreneur with Consumer rights) has the right to withdraw from the concluded contract in writing without giving a reason within the time limit 14 (in words: fourteen) days, from the date of conclusion of the contract pursuant to the Act of 30 house 2014 r. (Dz.U. 2014 r. pos. 827 as amended) In the event of written withdrawal from the contract, the Customer is obliged to return the goods within the deadline 14 (in words: fourteen) days.

Powers, referred to above also applies to a natural person - an Entrepreneur with Consumer rights, concluding a contract directly related to its business activities, when it results from the content of this contract, that it does not have a professional nature for this person, resulting in particular from the subject of its business activity, made available pursuant to the provisions on the Central Registration and Information on Business.

2. The period specified in section. 1 begins with the delivery of the Product to the Buyer or a person other than the carrier indicated by him.

3. In the case of the Agreement, which includes many Products, which are delivered separately, in batches or parts, the deadline specified in section. 1 runs from the delivery of the last item, batch or part.

4. In the case of the Agreement, which involves the regular delivery of Products for a specified period of time (subscription), the deadline specified in section. 1 runs from taking possession of the first thing.

5. The Buyer may withdraw from the Agreement, by submitting a declaration of withdrawal from the Agreement to the Seller. To meet the deadline for withdrawal from the Agreement, it is sufficient for the Consumer to send a statement before the deadline.

6. The declaration may be sent by traditional mail by sending the declaration to the Seller's address - the Seller's contact details are specified in § 3. The declaration can also be submitted on the form, the template of which is attached as attachment no 1 to these Regulations and the annex to the Act of 30 house 2014 year on consumer rights, however, this is not mandatory.

7. If the Consumer sends the declaration electronically, The Seller will immediately send the Consumer confirmation of receipt of the declaration of withdrawal from the Agreement to the e-mail address provided by the Consumer..

8. In the event of withdrawal from a distance contract, the contract is deemed not to have been concluded.

9. In the event of withdrawal from the Agreement, the Seller returns the goods to the Buyer immediately, no later than the deadline 14 days from the date of receipt of the Buyer's declaration of withdrawal from the Agreement, all payments made by him, including the costs of delivering the goods, except for additional costs resulting from the delivery method chosen by the Buyer other than the cheapest standard delivery method offered by the Seller.

10. The payment will be refunded by the Seller using the same payment methods, that were used by the Buyer in the original transaction, unless the Consumer has expressly agreed to a different solution, which will not involve any costs for him.

11. The Seller may withhold the refund until he receives the Product back or until he is provided with proof of its return., depending on it, which event will occur first.

12. The Buyer should return the Product to the Seller's address provided in these Regulations immediately, no later than 14 days from the day, in which he informed the Seller about withdrawal from the Agreement. The deadline will be kept, if the Buyer returns the Product before the deadline 14 days.

13. The Buyer bears the direct costs of returning the Product, also the costs of returning the Product, if, due to its nature, the Product could not be returned by regular mail.

14. The Buyer is only liable for any reduction in the value of the Product resulting from using it in a manner other than necessary to establish its character, features and functioning of the Product.

Complaint and warranty

1. The Sales Agreement covers new Products.

2. In the event of a defect in the goods purchased from the Seller, the Customer has the right to make a complaint based on the provisions on warranty in the Civil Code.. If the Client is an Entrepreneur, the parties exclude liability under the warranty.

3. ADMIT sp. z o.o. sp. k. is liable to the Consumer and the Entrepreneur with Consumer rights for the lack of conformity of the Goods with the sales contract existing at the time of its delivery and disclosed within two years from the date of issue or expiry of the minimum durability of the Goods.

4. ADMIT sp. z o.o. sp. k. shall be liable to the Consumer and the Entrepreneur with Consumer rights in this respect under the principles set out in the provisions of the Act of 30 house 2014 r. on consumer rights (Dz.U. z 2022 r. pos. 2337).

5. Complaints should be submitted in writing or electronically to the Seller's addresses provided in these Regulations.

6. Recommended, to include in the complaint, among others:. concise description of the defect, circumstances (including date) her speeches, data of the customer submitting the complaint, and the Customer's request in connection with a defect in the goods.

7. The Seller will respond to the complaint immediately, no later than the deadline 14 days, and if he doesn't do it by this date, it is believed, that the Customer's request was considered justified.

8. Goods returned under the complaint procedure should be sent to the address of ADMIT sp. z o.o. sp. k. with a clear description of the shipment – “Complaint/Return” so that we can identify the shipment easier and faster.

Final provisions

1. Resolving any disputes arising between the Seller and the Customer, who is a consumer within the meaning of Art. 22[1] Civil Code, shall be submitted to the competent courts in accordance with the provisions of the relevant provisions of the Code of Civil Procedure.

2. Resolving any disputes arising between the Seller and the Customer, who is not a consumer within the meaning of Art. 22[1] Civil Code Civil Code, shall be submitted to the court having jurisdiction over the Seller's registered office.

3. In matters not regulated in these Regulations, the provisions of the Civil Code shall apply, provisions of the Act on the provision of electronic services, provisions of the Consumer Rights Act and other relevant provisions of Polish law.

4. The content of these Regulations may be changed. Each Customer will be informed about any changes via information on the Store's home page, containing a summary of the changes and the date of their entry into force. Customers who have a Customer Account will be additionally informed about the changes along with their summary to the e-mail address provided by them. The date of entry into force of the changes will not be shorter than 14 days from the date of their announcement. In case, when the Customer has a Customer Account, does not accept the new content of the Regulations, he is obliged to notify the Seller of this fact within 14 days from the date of notification of the change to the Regulations. Lack of acceptance results in termination of the contract.

Update: Maj 202